Shipping & Returns
At Hera’s Touch, our goal is to offer our customers fast shipment while ensuring that we provide the very highest levels of responsiveness to you at all times. All items are securely packaged with love and care to keep our pearls in the same condition that we send them in. We currently ship within Canada and the United States and hope to be able to ship worldwide in the nearby future. We work hard to get your order shipped to you as quick as we can! You can expect your order to be shipped within 1-2 business days of placing your order. Once your order has been shipped, you will receive an email notification with a tracking number for your convenience. Shipping inside of Canada and the US takes approximately 5-10 business days.
Free Shipping on orders of $100 and more!
Flat rate Shipping fee of $9.99 to Canada and US for orders under $100.
Should there be any issues with your item, please contact us immediately. In the event that you wish to return your items, we will gladly accept returns so long as we are contacted within 7 days of delivery.